Maintenance automation

Control how maintenance requests are triaged, matched, and approved

Auto-approve threshold

Quotes below this amount are automatically approved without PM review. This speeds up routine repairs.

$0$500$1,000

Currently: quotes under $500 are auto-approved.

Urgent job handling

Auto-contact top 3 tradies simultaneously

When an urgent job is triaged, the top 3 ranked tradies are contacted at once to reduce wait time.

Preferred tradies

These tradies get priority when matching. They are contacted first before the general pool.

MR

Mike Reynolds Plumbing

Plumber

4.9
Preferred
JS

J&S Plumbing Services

Plumber

4.7
Preferred
Notification preferences

Urgent requests

Immediate push + SMS to PM

On

Quote submissions

Email notification to PM

On

Routine requests

Daily digest email

Off

Job completions

Push notification + email

On
Response time SLA

Alert me if no tradie responds within the specified timeframe.

1 hour4 hours24 hours

If no tradie responds within 4 hours, you'll receive an escalation alert.

Demo mode — settings are displayed for demonstration purposes and are not saved.